wilme861 Posted August 6, 2016 Share Posted August 6, 2016 Buffering issues are gone for on demand if you use the iPhone/iPad app. For whatever reason, it's basically unwatchable on the computer on any browser but mobile works great! 1 Quote Link to comment Share on other sites More sharing options...
JimBurnell Posted August 6, 2016 Share Posted August 6, 2016 Is anyone else getting a message that they aren't authorized to view the feed even though they paid for the "everything but finals week" package? Quote Link to comment Share on other sites More sharing options...
shofmon88 Posted August 6, 2016 Share Posted August 6, 2016 There's an acknowledged problem with the package by DCI, and apparently they're working on it. 1 Quote Link to comment Share on other sites More sharing options...
jwillis35 Posted August 6, 2016 Share Posted August 6, 2016 Yes, for the first time I cannot get the Live feed. I was able to watch last night. Tonight it's telling me that it's not part of my package. My package should include DCI East, then done. No Finals. Quote Link to comment Share on other sites More sharing options...
JimBurnell Posted August 6, 2016 Share Posted August 6, 2016 Fixed as of now! Quote Link to comment Share on other sites More sharing options...
JimBurnell Posted August 6, 2016 Share Posted August 6, 2016 Log out and log back in... Quote Link to comment Share on other sites More sharing options...
wvu80 Posted August 6, 2016 Share Posted August 6, 2016 (edited) Is anyone else getting a message that they aren't authorized to view the feed even though they paid for the "everything but finals week" package? I just signed on at 7p. It was routine. I suggest you contact DCI Live Support Chat (bottom right after you've signed on). They were helpful to me at another time when I had the same problem you described. Edit: It looks your your issue is resolved. Good deal. :) Edited August 6, 2016 by wvu80 Quote Link to comment Share on other sites More sharing options...
George Dixon Posted August 6, 2016 Share Posted August 6, 2016 Log out and log back in... did not work for me :( Quote Link to comment Share on other sites More sharing options...
JimBurnell Posted August 6, 2016 Share Posted August 6, 2016 Try clearing your cookies too, then? Quote Link to comment Share on other sites More sharing options...
lintjerk Posted August 6, 2016 Share Posted August 6, 2016 (edited) Not working on the app still Edit: good now Edited August 6, 2016 by lintjerk Quote Link to comment Share on other sites More sharing options...
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