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DCI Live On-Demand question

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Buffering issues are gone for on demand if you use the iPhone/iPad app. For whatever reason, it's basically unwatchable on the computer on any browser but mobile works great!

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Is anyone else getting a message that they aren't authorized to view the feed even though they paid for the "everything but finals week" package?

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Yes, for the first time I cannot get the Live feed. I was able to watch last night. Tonight it's telling me that it's not part of my package. My package should include DCI East, then done. No Finals.

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Fixed as of now!

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Log out and log back in...

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Is anyone else getting a message that they aren't authorized to view the feed even though they paid for the "everything but finals week" package?

I just signed on at 7p. It was routine.

I suggest you contact DCI Live Support Chat (bottom right after you've signed on). They were helpful to me at another time when I had the same problem you described.

Edit: It looks your your issue is resolved. Good deal. :)

Edited by wvu80

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Log out and log back in...

did not work for me :(

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Try clearing your cookies too, then?

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