Beware of Stubhub Finals Tickets!

[Fievel]

Hey everyone, a couple of weeks ago I purchased DCI World Championships Finals tickets (event starting at 5:30pm). I can't find any record of the seller's username, otherwise I'd include it here. 

These were a high school graduation present for my son (HUGE Bluecoats fan and his former HS classmate marches there). I sent him a text message as he sat across the room from me of a picture of the view from our section (139) that said "you and me, 8/8/26." He cried and I cried because he cried. You know how it goes. He even asked if we could go down a day early to watch the horn line in the lot for Semis. Of course we could! It was going to be a blast before he heads off to college.

In a thread on Reddit, someone pointed out that DCI had double-booked some seats and were relocating people (to much worse seats, of course!). I asked in the thread if anyone knew what sections were affected because I got my tickets from Stubhub and would likely not get this notification.

Someone replied stating not to buy tickets from Stubhub because last year they bought tickets for World Class Finals and were sent All Age Finals tickets. They found out at the show.

I went to my tickets received at Ticketmaster and saw my tickets.....for All Age Finals at 10am. I rechecked my Stubhub emails and the words "All Age" were nowhere in the receipt. They were nowhere in my Stubhub account. Everything said World Championships starting at 5:30pm.

I contacted Stubhub and after digging into it they attempted to call the seller. Would you believe it went straight to voicemail? Per their selling agreement, the seller has until......August 8 at 11:30am to respond.

My son is crushed. I'm devastated and embarrassed.

My whole point in this post is this - BEWARE OF STUBHUB TICKETS!! This has happened in the past and will happen again.

Thankfully I found out in May and not when trying to enter the venue.

Be careful, everyone. Learn from others' experiences.

 

[DAYGO]

1 hour ago, Fievel said:

Hey everyone, a couple of weeks ago I purchased DCI World Championships Finals tickets (event starting at 5:30pm). I can't find any record of the seller's username, otherwise I'd include it here. 

These were a high school graduation present for my son (HUGE Bluecoats fan and his former HS classmate marches there). I sent him a text message as he sat across the room from me of a picture of the view from our section (139) that said "you and me, 8/8/26." He cried and I cried because he cried. You know how it goes. He even asked if we could go down a day early to watch the horn line in the lot for Semis. Of course we could! It was going to be a blast before he heads off to college.

In a thread on Reddit, someone pointed out that DCI had double-booked some seats and were relocating people (to much worse seats, of course!). I asked in the thread if anyone knew what sections were affected because I got my tickets from Stubhub and would likely not get this notification.

Someone replied stating not to buy tickets from Stubhub because last year they bought tickets for World Class Finals and were sent All Age Finals tickets. They found out at the show.

I went to my tickets received at Ticketmaster and saw my tickets.....for All Age Finals at 10am. I rechecked my Stubhub emails and the words "All Age" were nowhere in the receipt. They were nowhere in my Stubhub account. Everything said World Championships starting at 5:30pm.

I contacted Stubhub and after digging into it they attempted to call the seller. Would you believe it went straight to voicemail? Per their selling agreement, the seller has until......August 8 at 11:30am to respond.

My son is crushed. I'm devastated and embarrassed.

My whole point in this post is this - BEWARE OF STUBHUB TICKETS!! This has happened in the past and will happen again.

Thankfully I found out in May and not when trying to enter the venue.

Be careful, everyone. Learn from others' experiences.

 

So sorry that happened to you.  Can you try to resell them and recover something?  I hope you can still make it to Finals with your son.  

[Fievel]

3 hours ago, DAYGO said:

So sorry that happened to you.  Can you try to resell them and recover something?  I hope you can still make it to Finals with your son.  

I'm going through Stubhub on this until the end - I want them to handle this as a fraudulent listing. Other options for us are maybe watching Prelims live and then staying overnight to watch Bluecoats/others in the lot during Semis. 

We'll see. We have time to figure it out. Better now than later! 😂

[keystone3ply]

21 hours ago, Fievel said:

I'm going through Stubhub on this until the end - I want them to handle this as a fraudulent listing. Other options for us are maybe watching Prelims live and then staying overnight to watch Bluecoats/others in the lot during Semis. 

We'll see. We have time to figure it out. Better now than later! 😂

Oof; seems like I saw on Facebook that the same thing happened to someone last year. Sorry & hope it gets resolved soon!

[OldSnareDrummer]

For an activity is as niche and niche can get, there sure are a lot of ticket shenanigans going on as of late. 

[keystone3ply]

5 hours ago, OldSnareDrummer said:

For an activity is as niche and niche can get, there sure are a lot of ticket shenanigans going on as of late. 

There’s some pretty good championship seats listed on StubHub. I think the highest listed were $900+. Not sure if they’re legit resellers but may just be scalpers. I’ve always had good luck selling on the site but I now prefer the resell option on Ticketmaster when available. Crazy 🤷‍♂️

Edited May 4 by keystone3ply
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[Jeff Ream]

StubHub has burnt me twice. Never again

[Quad Aces]

This same exact thing happened to me last year as well (and from what I remember, there were a decent amount of people in the same boat).  The only reason I didn’t find out at the venue the day of was because of posts on here like this, so thank you and the others for taking the time to post this.

The big question is why is this happening two years in a row, and why hasn’t StuHub fixed the issue, whatever it actually is?

[ShortyRock]

I usually have an extra ticket for finals that I sell on StubHub every year.  I've never have an issue or complaint.

 

Ironically, the first DCI show I ever attended was Semi-Finals in 2016 with tickets purchased through StubHub.