Long Ranger

[mtgpercussion]

Just wanted everyone to know that if you ever need a long ranger or any replacement parts order from anyone but McCormick's out of IL. I ordered 2 replacement batterys and was told they would come in 5 days that was May 27th. Hey they came today June 13th. I called and asked what happened and they gave me the run arround about how they went to the wrong address and had to be reshiped. When they reshiped they didn't over night it they sent it ground agian. Any way all that was a lie because they charged my credit card on June 6th and that was the ship date. So I told them the the long rangers needed to be shipped to the drum corps that they were being repaired for and they expected them 2 weeks ago and if they paid for the over night shipping on the long rangers that would make me feel better about the whole thing. They said that they would not but could give me my $8 ship price back on the batteries that were shipped. This was a $200 order and all they wanted to do was $8. All this came from the president of the company. I told him I would tell every person I could not to do business with them. He said that was fine and it was not worth the $50 I requested to do the overnight ship on a first time customer.

SO DON"T BUY ANY THING FROM McCormicks Band Supplies out of IL

Here is a short web list of their competors

www.lectrosonics.com Right from the factory

www.kanryderfielddrills.com

www.auctionschools.com

www.waltonauctionsite.com

www.bandshoppe.com

Thank you,

Mark

[Ryan H. Turner]

WOW! Enlightening for sure...

Seeing as McCormicks has been around for quite some many years, you'd think maybe they'd be a little more customer service oriented for an obvious error on their part.

Pretty bad. Well, as they say, competition in the field (with what you listed as competing companies) may help motivate McCormicks.